Privacy Policy

The Luxury Directory Limited is committed to protecting and respecting your privacy. This policy (together with our Terms and Conditions) sets out the basis upon which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By submitting personal data to us, you agree to us using your data as follows:-


For the purpose of the Data Protection Act 1998.


Information we may collect from you


We may collect and process the following data from you.


  • Information that you provide by filling in forms on our site theluxurydirectory.co.uk this includes information provided at the time of registering to use our site, subscribing to our service, posting material and requesting further services.
  • We may keep a record of correspondence if you contact us
  • We may ask you to complete surveys for research purposes although you do not have to respond to them
  • Details of your visit to our site including, but not limited to, traffic data, location data, web blogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

Addresses and Cookies


We may collect information about your computer, including where available, your IP address, operating system and browser type. This is statistical data about our users browsing actions and patterns and does not identify any individual.  We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer.  Cookies contain information that is transferred to your computer’s hard drive. They my help us to improve our site and to deliver a better and more personalised service.


A small text file (up to 4KB) created by a website that is stored in the user’s computer either temporarily for that session only, or permanently on the hard drive (persistent cookie).  Cookies provide a way for the website to recognise you and keep track of your preferences.


The Luxury Directory Limited intercepts “DNT” as a request for an opt out of collection and retention of visitors reading habits, which we will respect, subject to reasonable exceptions to respect user’s privacy.


To enrich our website content, sometimes we may embed video content from other social media websites such as YouTube or Facebook.  As a result, when you visit a page with content embedded, you may be presented with cookies from these websites.  The Luxury Directory Limited has no control or liability over these cookies, so you should check the relevant third parties’ cookie policy for more information.


We also offer a “share page” widget on some of our webpages, where contact may be shared easily on the following sites – Facebook, Twitter or Instagram.  These sites may set a cookie when when you are logged into their service.  The Luxury Directory Limited has no control or liability over these cookies, so you should check the relevant third parties Cookie Policy for more information.


By using our website, you agree to the use of cookies and other technologies as set out in this policy.  To find out more about cookies, please visit www.allaboutcookies.org


Your Rights


If at any point you no longer wish us to hold your personal information or do not wish to receive information from us, then there are ways for you to unsubscribe:-


  • You can click on the “unsubscribe” link in any communication that we send to you by email which will automatically unsubscribe you from that type of communication.
  • When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return of a purchase, we imply that you consent to our collecting of that information and using it for that specific reason only.

Disclosure of Your Information


We may disclose your personal information to third parties:-


  • In the event we sell or buy any business assets, in which case we may disclose your data to the prospective buyer or seller of such business or assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms of conditions of membership and other agreements; or to protect the rights, property or safety of us or any customer or other. This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.

Third Party Links


You might find links to third party websites on our website.  These websites should have their own privacy policies, which you should check.  We do not accept responsibility or liability for their policies whatsoever as we have no control over them.




To protect your personal information, we take reasonable precautions to find industry best practice to make sure it is not inappropriately lost, misused or accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES – 256 encryption. Although no method of transmission over the internet is 100% secure, we follow all PCI – DSS requirements and implement additional generally accepted industry standards.  Following completion of a transaction, your credit card information will not be stored on our server.


Changes to our Privacy Policy


Any changes we may make to our Privacy Policy in the future will be posted on this page, and where appropriate, notified to you by email.





Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to info@theluxurydirectory.co.uk


Children’s Online Privacy Protection Act (COPPA)


Here at The Luxury Directory Limited, we understand that the protection of children is of utmost importance and we can confirm that we are in full compliance with the Children’s Online Privacy Protection Act whereby we do not collect any information from any persons under the age of 18.  As our business model stands, we do not market any of our products to persons under the age of 18.  By using this site, you represent that you are 18, the age of majority.




Our store is hosted by Woo Commerce.  They provide us with the online Ecommerce platform that allows us to sell our products and services to you.  Your data is stored through Woo Commerce’s data storage, databases and general applications.  They store your data on a secure server behind a firewall.  If you choose a direct payment gateway to complete your purchase, then Woo Commerce stores your credit card data.  This is encrypted through the Payment Card Industry Data Secure Standard (PCI – DSS).  Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.  After that is complete, your purchase transaction information is deleted.


All direct payment gateways adhere to the standards set by PCI – DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.  PCI – DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  For more information, please read Woo Commerce’s Terms of Service and Privacy Policy.